Effective Date: 28th October, 2024.
At Happy Belly, we are committed to providing fresh, high-quality meals for kids through our subscription service. Since our products are perishable and tailored to each customer, we do not offer returns or refunds. Please read this policy carefully before subscribing to our service.
1. No Returns or Refunds
Due to the perishable nature of our products, we do not accept returns or offer refunds once an order has been processed and delivered. This policy ensures food safety and quality standards are upheld.
2. Order Modifications
If you need to make changes to your subscription or delivery preferences, please contact us at least 24 hours before your next scheduled delivery. We will do our best to accommodate changes if notified within this time frame.
3. Delivery Issues
If there is an issue with the delivery of your order, such as missing items or incorrect deliveries, please notify us within 24 hours of receiving your meal. We will work with you to resolve any delivery-related concerns, which may include rescheduling a delivery or providing a replacement meal at our discretion.
4. Subscription Cancellations
You may cancel your subscription at any time by contacting our customer service team or through your account on our website. Cancellations must be made 24 hours before your next billing cycle to avoid charges for that period.
5. Exceptional Circumstances
In rare cases, such as a significant error on our part or a quality issue with the meal, we may offer a credit toward future orders. These situations will be evaluated on a case-by-case basis, and Happy Belly reserves the right to make the final decision.
6. Contact Us
If you have any questions or concerns about this policy or your order, please feel free to reach out to our customer service team at: 0777741113